Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've restarted the affected server and are seeing successful connections again. Users should again be able to access PPS. We apologise for any inconvenience caused.

Investigating

We're restarting the affected server which is currently preventing users accessing some PPS Hosted systems. We hope to have normal access restored as soon as possible and will post another update shortly.

Investigating

Some clients are currently experiencing issues with accessing PPS Hosted.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

Began at:

Affected components
  • PPS Hosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing
  • PPS Express