Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience. Additional maintenance will occur overnight tonight to fix the root cause of today's problems.

Recovering

Express should now be accessible again to all users. We're continuing to investigate the cause and monitor the situation, which may cause the system to be slower than normal. We'll provide a further update shortly.

Identified

We're still working to resolve an issue preventing users from accessing their PPS Express systems and are implementing a number of attempts to fix this. Please accept our apologies again for any inconvenience.

Investigating

Some clients are currently experiencing issues with accessing PPS Express.

Our team are currently investigating this problem in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause. We'll post another update here shortly.

Began at:

Affected components
  • PPS Express