We've now resolved the incident. Thanks for your patience.
We've fixed the core issue and users should now be able to connect. You may notice that some services are slower than normal and resources as printing and scanning may be unavailable. This will be temporary while the server stabilises and we will restore normal service shortly. Please accept our apologies for this inconvenience.
We apologise to users of server 5 who are still struggling to connect to their PPS services. We're working with out hosting provider to restore access as soon as possible.
We have identified an issue with the server where your PPS database is stored which, as a result, is currently preventing access to PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.