We have now resolved the incident. Thank you for your patience.
We've fixed the core issue, and are waiting for things to recover.
We have identified the cause and we're working to resolve it.
We are aware of an issue that is preventing users from being able to send emails or SMS messages from the PPS hosted systems. This is also causing issues with the system freezing. Our team are currently investigating this issue and we will work to get resolved as quickly as possible.
We apologise for any disruption caused.