Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue and are seeing users connect again successfully. We continue to monitor closely and some resources such as sync and printing may remain offline temporarily. We thankyou for your patience and apologise for any inconvenience caused.

Identified

We've identified the source of the issue and are working to resolve it. Access to affected users should be restored shortly.

We are continuing to investigate an issue affecting users connecting to server16.ppshosted.com. We apologise for anyone affected and will resolve this issue as quickly as possible.

Investigating

Some clients are currently experiencing issues with accessing PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

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