Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've reassigned impacted resources and are now seeing stable access to PPS Express. Users should also be able to now log in to PPS Express as normal. We will continue to monitor and investigate this issue throughout the afternoon. If you continue to face access issues please contact support@rushcliff.com and please accept out apologies again for any inconvenience today.

Identified

We're continuing to investigate an issue causing errors and inability to access PPS Express. We hope to have this resolved as quickly as possible. Please accept our apologies for any inconvenience caused.

Identified

We're continuing to investigate an issue causing errors and inability to access PPS Express. We hope to have this resolved as quickly as possible. Please accept our apologies for any inconvenience caused.

Identified

We've confirmed there is a problem, we're working to resolve it.

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Hannah at Rushcliff
Investigating

Some clients are currently experiencing issues with accessing PPS Express v2.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

Avatar for Hannah at Rushcliff
Hannah at Rushcliff
Began at:

Affected components
  • PPS Express