Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Updated

We're continuing work to resolve an issue that started this afternoon with our API. Thus is causing access issues to PPS Express and freezing and problems processing activities in PPS. Work will continue until this is resolve and we apologise for any inconvenience caused.

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Updated

We're investigating an issue causing some users to lose access to PPS Express or PPS Hosted or have issues sending emails and SMS. We're working to resolve this as quickly as possible. Please accept our apologies for any inconvenience caused.

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Updated

We're investigating an issue causing some users to lose access to PPS Express or PPS Hosted. We're working to resolve this as quickly as possible. Please accept our apologies for any inconvenience caused.

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Updated

Some clients are currently experiencing issues with accessing PPS Express or sending SMS messages and emails.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

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Investigating

Some clients are currently experiencing issues with accessing PPS Express.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

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Began at:

Affected components
  • PPS Express