Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Updated

We're aware of an issue currently causing intermittent access issues for some PPS Express and are working to resolve this. Please accept our apologies for any inconvenience caused.

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Updated

We're aware of an issue currently causing intermittent access issues for some PPS Express users and speed issues for some PPS Hosted users. Please accept our apologies for any inconvenience caused.

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Investigating

Some clients are currently experiencing speed issues when accessing and using PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

Although things may have slowed down a little, you should still be able to access your PPS services. If you do begin to experience any access issues, please contact support@rushcliff.com for further help and advice.

In the meantime, we apologise for any inconvenience this may cause.

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Began at:

Affected components
  • PPS Hosted
    • client.ppshosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing
  • PPS Express