Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience. One of our access servers became unresponsive and required an emergency reboot which has resolve the temporary speed issue. We will investigate this and perform additional maintenance overnight.

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Investigating

Some clients are currently experiencing speed issues when accessing and using PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

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Began at:

Affected components
  • PPS Hosted
    • client.ppshosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing