Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

We are aware of an issue that is preventing users from being able to send emails or SMS messages from the PPS systems. This is also causing issues with the system freezing. Our team are currently investigating this issue and we will work to get resolved as quickly as possible.

We apologise for any disruption caused.

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Began at:

Affected components
  • PPS Hosted
    • client.ppshosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing