Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Access should now be restored though services may be slower than normal initially. We apologise for any inconvenience caused.

Identified

We've identified the cause of an issue preventing some users connecting to PPS Hosted and Express and are rebooting necessary services to restore access as soon as possible. We apologise for any inconvenience caused.

Investigating

Some clients are currently experiencing issues with accessing PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

Began at:

Affected components
  • PPS Hosted