Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We've isolated the cause of an issue which is preventing syncing of data between PPS and PPS Express services. We're working to resolve this as quickly as possible. Any data not currently synced will be processed as normal once the issue is resolved. Please accept our apologies for any inconvenience caused.

Investigating

We are currently investigating an issue affecting the PPS sync service. Currently data is not syncing between some PPS and PPS Express databases. We are working to resolve this as quickly as possible, please accept our apologies for any inconvenience caused.

Began at:

Affected components
  • PPS sync transaction service