We've resolved an issue which was preventing some users from gaining access to PPS systems on server 7. We've now corrected this and users should be able to connect as normal. Please accept our apologies for any inconvenience caused.
The restart of affected process is completing. We hope to have access restored to all affected users soon.
We're performing an emergency restart of the services currently impacted on server 7 where some users are currently unable to connect to PPS Hosted. Please accept our apologies for any inconvenience caused while we work to restore access for all affected users.
We're aware some users are currently unable to connect to their PPS Hosted services. We're working to restore this as soon as possible and apologise for any inconvenience being caused to affected users.
We've found the root cause of the issue currently preventing some users connecting to server 7. We're working to restore access as soon as possible for everyone affected.
We're aware of some users on server 7 who are unable to connect to their PPS Hosted sessions are instead presented with a license error. We are aware of this and working to resolve as soon as possible. Please accept our apologies for any inconvenience.
We've identified the source of the loss of access to some users on server 7 and are working to resolve as quickly as possible. Users attempting to connect may receive a licensing error.
When attempting to connect to PPS Hosted some users are encountering a Remote Desktop License error. Our server teams are reviewing this and will have access restored as soon as possible. Please accept our apologies for any inconvenience.
Some clients are currently experiencing issues with accessing PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.