Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover. Users should now be able to access PPS again, we apologise for any inconvenience caused.

Identified

We've identified the issue and we're working to resolve it as quickly as possible.

Investigating

We are still investigating the issue that is causing access and speed issues within PPS.

We apologise for the disruption.

Investigating

Some clients are currently experiencing issues with accessing PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

Began at:

Affected components
  • PPS Hosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing
  • PPS Express