We've now resolved the incident. Thanks for your patience.
The PPS Hosted service is currently accessible but we've disabled some services such as printing and scanning while we allow things to stabilise and ensure all access is restored. We'll have these operations back as soon as possible, please accept our apologies for any inconvenience.
We're continuing to monitor the server to ensure all users have access.
We are looking to address and remnant issues with server 9 as quickly as possible. This includes some people not being able to launch PPS still. We apologise to anyone still encountering issues.
We're still working to stabilise the service and ensure all users can have normal access. Please accept our apologies for any inconvenience.
We've resolved the issue preventing some connections and are ensuring all users now have access to Hosted services.
We know that some server 9 users are still not able to connect to PPS Hosted. Please accept our apologies for the inconvenience. We have identified the issue and are working to restore all access as soon as possible.
We've identified an issue preventing some users accessing their PPS Hosted system after the previous server issue. We're looking to resolve this and get everyone back in as soon as possible.
There are still some users unable to connect to PPS Hosted services via server 9. We are investigating these and will have access restored as soon as possible.