Access should now be restored for all PPS Hosted users and resources such as print and sync are returning. If you continue to have issues gaining access please contact support@rushcliff.com. We apologise again for any inconvenience this morning's issue may have caused.
The majority of users are now able to connect to PPS Hosted services
Impacted services are rebooting. We hope to have all remaining access points restored shortly.
We've now isolated the issue to a single server and are working to restore access to any clients still affected as soon as possible.
We are rebooting the affected connection brokers and seeing some resources return to availability.
We have also raised an urgent ticket with our data centre to investigate the loss of connection. We apologise for any inconvenience caused.
We've identified an issue with a gateway connection broker which is affecting access. Our technical team are now working to resolve.
Some clients are currently experiencing issues with accessing PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.