Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Updated

Work is continuing to restore access to anyone still unable to log in to PPS Hosted or Express. Please accept our apologies for any inconvenience caused.

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Updated

We're currently restarting the affected server and will provide an update once the services are coming back online We than all affected for their patience in this matter.

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Updated

We have technicians directly accessing affected PPS Hosted and Express servers to resolve access issues for some users. Please accept our apologies for any inconvenience and we will update you again shortly.

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Updated

We're looking into an issue affecting access to some PPS Hosted and Express systems and shall update you shortly. Please accept our apologies for any inconvenience.

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Investigating

Some clients are currently experiencing issues with accessing PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

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Began at: