Resolved

We've now resolved the incident. Thanks for your patience.

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Hannah at Rushcliff
Recovering

We've fixed the core issue and will continue to monitor all services.

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Hannah at Rushcliff
Investigating

We're continuing to work on the Express and PPS access issues and slow speeds. Again, we apologise for any disruption caused.

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Hannah at Rushcliff
Investigating

Some clients are currently experiencing issues with accessing PPS Express v2 and PPS local and hosted systems.

Our team are currently investigating this problem and are working with our technical team in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

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Hannah at Rushcliff
Began at:

Affected components
  • PPS Hosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing
  • PPS Express
  • PPS sync transaction service
  • PPS Local