Issues sending emails and SMS messages

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Hannah at Rushcliff
Recovering

We've fixed the core issue, and are waiting for things to recover.

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Hannah at Rushcliff
Investigating

We are aware of an issue that is preventing users from being able to send emails or SMS messages from the PPS systems. This is also be causing issues with the system freezing. Our team are currently investigating this issue and we will work to get it resolved as quickly as possible.

We apologise for any disruption caused.

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Hannah at Rushcliff
Began at:

Affected components
  • PPS Hosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing