We've resolved the issue and can see the service recovering. Users should now be able to connect to PPS Hosted.
We apologise to all users affected and recommend that you contact support@rushcliff.com to arrange your migration to our new infrastructure if you have not already done so.
We've fixed the core issue, and are waiting for things to recover. Users should now be able to connect to PPS Hosted. If you continue to have issues please contact support@rushcliff.com
We've identified the issue still causing access issues for some users still on our legacy infrastructures. Please accept our apologies as we work to resolve this as quickly as possible.
Some users have reported they're still facing issues connecting to PPS Hosted. We're taking a further look at this and will update shortly. Please accept our apologies for any inconvenience.
We've fixed the core issue, and can see the service recovering. Users should now be able to reconnect but may notice some speed issues initially.
We apologise to all users affected and recommend that you contact support@rushcliff.com to arrange your migration to our new infrastructure if you have not already done so.
We apologise to users on our legacy infrastructure who are experiencing access issues this morning. We're working to resolve this as soon as possible.
Some clients are currently experiencing issues with accessing PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.