Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Essential services are being rebooted in order to safely bring online the affected server. This is taking longer than expected and we apologise for any inconvenience caused.

Recovering

We've identified and restarted the source of the core issue, and are waiting for things to recover. We'll provide another update shortly.

Identified

We're continuing to investigate an issue affecting speed and access to PPS Hosted. Please accept our apologies for any inconvenience.

Identified

We've identified a resource issue which is causing PPS to be slow or inaccessible for some users. We're working to resolve this as soon as possible.

Investigating

Some clients are currently experiencing issues with accessing PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

Began at:

Affected components
  • PPS Hosted
    • PPS - ABC Cloud