We've now resolved the incident. Thanks for your patience.
We're seeing improvements in response times and the service looks to be returning to normal levels. We will continue to investigate and make improvements. Please accept our apologies for any inconvenience.
Many apologies to users encountering issues with Express or API speeds and access issues this morning. We've restarted essential services but are still undertaking work to improve the response times that we're aware are causing problems for users. We shall provide another update shortly.
Our technicians are working to resolve an issue causing slowness and access issues across our API services, this is impacting speed and access to Express (V2). Please accept our apologies for any inconvenience as we work to resolve this as soon as possible.
Some clients are currently experiencing speed issues when accessing and using PPS Express v2.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.