Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We've identified the source of the connection issue and are rebooting the services. We will provide another update shortly.

Investigating

Our data centre and server teams are continuing to investigate access issues experienced by some PPS Hosted users this morning and we hope to have the issues rectified as quickly as possible. Apologies again for any inconvenience caused.

Investigating

Some clients are currently experiencing issues with accessing PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

Began at:

Affected components
  • PPS Hosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing