EMERGENCY MAINTENANCE - 27/04/23 12:00 BST

Thursday, 27 April 15 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

We need to perform emergency maintenance work on servers hosting some PPS databases at midday 12:00 BST today, 27/04/2023. We expect there to be 10-15 minutes of downtime to some users of PPS Hosted and PPS Express while this work is undertaken.

We have discovered an issue in the server replication service responsible for the real-time backing up of some PPS databases. We have taken the decision to perform this emergency maintenance within normal working hours to ensure the continued backing up of PPS databases.

Please accept our apologies for any inconvenience caused.

Began at:

Affected components
  • PPS Hosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing
  • PPS Express