We've now resolved the incident. Thanks for your patience. Hosted users should now be able to connect along with PPS Express users. Sync services are coming back online and will shortly be up to date. We apologise again for any inconvenience.
The replacement server is now being reconfigured and access should shortly be restored. We apologise again for any inconvenience caused.
We're restoring access via a new machine and are completing final stages of the rebuild. Please accept our apologies for any inconvenience caused by this delay.
We're still working to restore access to affected users and apologise for the delay. Another update will be provided shortly.
We've fixed the core issue, and are waiting for things to recover.
We've restored affected components to a new machine and will shortly be bringing services back online. We apologise to all affected.
We've confirmed there is a problem, we're working to resolve it. Users will be without access to some PPS services in the meantime, and we apologise for any inconvenience caused.
We're investigating an issue preventing access to some PPS Hosted systems as well as their sync, activity processing and Express functionality. Please accept our apologies as we investigate this.
Some clients are currently experiencing issues with accessing PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.