Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

The core issue has been identified and users should be able to process activities again.

Investigating

We are aware of an issue that is preventing users from being able to send emails or SMS messages from the PPS systems. This is also causing issues with the system freezing. Our team are currently investigating this issue and we will work to get resolved as quickly as possible.

We apologise for any disruption caused.

Began at:

Affected components
  • PPS Hosted
    • PPS Activity Processing