We've now resolved the incident. Thanks for your patience.
Any systems still without access are now being rectified by our technical team and will regain access soon.
Though most users are now able to connect, we are resolving some final issues that might prevent some users from doing so. We hope to have all access restored soon.
We are continuing to investigate any instances where users are still unable to access PPS and applying necessary fixes. Please accept our apologies for any inconvenience if you are still unable to log in.
Access is being restored to all systems. If you are not yet able to log in please try again shortly. We will continue to provide updates here until all systems are back online. Many thanks for your continued patience.
We are continuing to apply the fix to all systems
Fixes are now being applied to all affected systems. Access should be restored shortly.
We've fixed the core issue, and are waiting for things to recover.
Our technical team have identified the source of the access issues some clients are encountering and are working to apply a fix. We will update you again shortly.
Some clients are currently experiencing issues with accessing PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.