We've now resolved the incident. Thanks for your patience. We're continuing to monitor the recover and investigate the cause of this incident.
We've fixed the core issue, and are waiting for things to recover. Emails and SMS should now be sending from PPS. We're continuing to investigate the cause of today's outage and will advise in due course. Please again accept our apologies for any inconvenience.
We're continuing to work on resolving issues in PPS which are impacting use and speed of access access and errors sending emails and SMS. Please accept our apologies for any inconvenience as we work to resolve this.
We're making progress on resolving the issue and users should be able to access PPS but logging in is taking up to ten minutes. We're continuing to investigate this and issues sending emails and SMS.
We're aware that some users are still facing difficulties accessing and using PPS and are working to resolve this as quickly as possible. Please accept our continued apologise for any inconvenience.
We're continuing to investigate speed issues in PPS which are impacting use and access and errors sending emails and SMS. Please accept our apologies for any inconvenience as we work to resolve this.
We're restarting affected services in order to restore normal service as quickly as possible. Please accept our continued apologies for any inconvenience.
We're continuing to investigate speed issues in PPS which are impacting us and access and errors sending emails and SMS. Please accept our apologies for any inconvenience as we work to resolve this.
We're continuing to investigate speed issues in PPS and errors sending emails and SMS. Please accept our apologies for any inconvenience as we work to resolve this.
Some clients are currently experiencing speed issues when accessing and using PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
Although things may have slowed down a little, you should still be able to access your PPS services. If you do begin to experience any access issues, please contact support@rushcliff.com for further help and advice.
In the meantime, we apologise for any inconvenience this may cause.