Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We've identified the source of an issue on server 1. Users should now be able to connect but may notice issues with speed and printing while we continue to stabilise the server. Please accept our apologies for any inconvenience.

Updated

We're investigating an issue affecting access to server1 for some clients. Others may be seeing blank screens. We apologise for any inconvenience and will provide an update shortly.

Investigating

Some clients are currently experiencing issues with accessing PPS.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

In the meantime, we apologise for any inconvenience this may cause.

Began at: