SMS Activity processing issues

We've now resolved the incident. Thanks for your patience.

Our 3rd party SMS provider has resolved the issue with their Data Center, and SMS service has resumed.

We will be monitoring the performance of SMS sending in the meantime

The SMS provider have been working with their data center through the night on the issue.

We are expecting a further update from them shortly

Apologies again for the inconvenience

The SMS service provider and their data center continue to work to resolve the issue.

Apologies again for the inconvenience

Further updates will be added as soon as they are available

Our SMS service provider are still working with their data center to resolve the SMS sending issues

The SMS Provider are still working with their data center to resolve the root cause of the issue

the SMS service provider has identified the issue, and are working with their data center to resolve

Our Technical team are still investigating this issue, alongside the team from the SMS service provider.

We apologize again for the inconvenience.

Some clients are currently experiencing issues with sending SMS messages from PPS.

Our Technical team are currently investigating this issue.

In the meantime, we apologise for any inconvenience this may cause.