Important Update from PPS Support - Service Disruption

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Hannah at Rushcliff
Recovering

We have fixed the core issue and are waiting for things to recover.

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Hannah at Rushcliff
Identified

We have identified the problem and the server effected is being rebooted at 14:30 to resolve the issues.

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Hannah at Rushcliff
Investigating

Some clients are currently experiencing issues with accessing PPS Hosted on one of our servers.

Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.

We apologise for any inconvenience this may cause.

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Hannah at Rushcliff
Began at:

Affected components
  • PPS Hosted
    • PPS - ABC Cloud
    • Printing and Scanning
    • PPS Activity Processing