We've now resolved the incident. Thanks for your patience.
We've removed a component affecting access to PPS Hosted or causing blank screens. Normal access should now be restored. We'll continue to monitor the situation, apologies for any inconvenience caused.
We're aware some users are again struggling to connect to PPS Hosted or seeing a black screen on connecting and will resolve this as soon as possible. Please accept our apologies for any inconvenience caused.
We've restored access to the affected PPS Hosted servers and will continue to monitor the situation. Should any further updates or issues arise we will share details here.
We're aware some users are still having difficulty connecting to PPS Hosted and out team are working to resolve this as soon as possible. Please accept our apologies for any inconvenience caused.
We're currently restarting servers where clients are experiencing issues connecting to PPS Hosted. Please accept our apologies for any inconvenience caused as we work hard to restore all access.
We're aware some users are still having difficulty connecting to PPS Hosted and out team are working to resolve this as soon as possible. Please accept our apologies for any inconvenience caused.
We've restarted essential services affecting access to PPS Hosted for some users and are now waiting for things to recover.
We're aware that some users are encountering issues when starting new PPS Hosted connections. Please accept our apologies if you've been inconvenienced by this. We're working to resolve the problem as quickly as possible.
Some clients are currently experiencing issues with accessing PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.