We've now resolved the incident. Thanks for your patience. We're restoring sync and activity processes. Printing is online but some users are seeing temporary delays.
Users should now be regaining access to affected PPS services.
Disks have now been copied to a replacement server and we are in the process of bringing systems back online.
We are continuing work to restore access to all affected systems. We will provide timescales as soon as they can be made available. We apologise for any inconvenience this will be causing.
Our data center have commenced the disk restore to a replacement server in order to restore access to those affected.
The affected server is currently being restored in order to restore access to those affected as quickly as possible.
We have identified an issue with the server where your PPS database is stored which, as a result, is currently preventing access to PPS.
Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible.
In the meantime, we apologise for any inconvenience this may cause.